Privacy Policy – LUMIX24
At LUMIX24, we highly value the protection of your personal data. In this Privacy Policy, we explain which data we collect, why we collect it, and how we secure this information.
1. Who are we?
LUMIX24 E-mail: info@lumix24.com Phone: +31 (0)6 42815949
LUMIX24 is responsible for the processing of personal data as described in this Privacy Policy.
2. What data do we collect?
We only collect data that is necessary for our services. This may include:
Data you provide yourself
Name and company name
Address and contact details
Email address and phone number
Order and payment information
Correspondence via email or contact forms
Automatically collected data
IP address
Browser information
Website behaviour (via cookies)
Technical information about your device
3. Why do we process personal data?
Processing and delivering orders
Preparing quotations and invoices
Customer service and communication
Improving our website and services
Marketing purposes (only with your consent)
Legal obligations (such as administration)
4. Retention periods
We do not store personal data longer than necessary for the purposes for which it was collected, unless a legal retention period requires otherwise.
5. Sharing data with third parties
We only share your data with third parties when necessary for our services, such as:
Delivery services
Payment providers
IT service providers
Administration and accounting partners
We enter into data processing agreements with all parties that process your data to safeguard your privacy.
We never sell your data to third parties.
6. Cookies and tracking
Our website uses cookies to:
Ensure proper website functionality
Collect statistics
Improve user experience
During your first visit, we ask for permission to place cookies that are not strictly necessary.
7. Data security
We take appropriate technical and organizational measures to protect your data against:
Misuse
Loss
Unauthorized access
Unwanted disclosure
8. Your rights
You have the right to:
Access your data
Correct your data
Delete your data
Object to processing
Withdraw your consent
Transfer your data (data portability)
You can submit these requests via: info@lumix24.com We respond within 30 days.
9. Minors
We do not collect data from individuals under the age of 16 unless permission has been granted by a parent or guardian.
10. Changes to this Privacy Policy
LUMIX24 reserves the right to amend this Privacy Policy. The most recent version is always available on our website.
11. Contact
For questions about this Privacy Policy, you can contact us at: info@lumix24.com